Privacy Policy

GAIA COFFEE (“we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

1. What Information We Collect

We may collect the following personal data when you:

• Subscribe to our mailing list (“GAIA Circle”)
• Submit a form (e.g. contact, training, support)
• Visit our website (via cookies or analytics)

This may include:

• Name
• Email address
• Location (optional)
• Any other information you choose to provide

2. How We Use Your Data

We use your data to:

• Send you updates, news, and event info
• Respond to enquiries
• Understand website traffic and improve user experience

We do not sell or rent your data.

3. How We Store and Protect Data

Your information is stored securely, and we take appropriate measures to protect it from loss, misuse, or unauthorized access.

4. Cookies

We may use cookies or similar technologies to enhance your browsing experience. You can control cookie settings through your browser.

5. Your Rights

Under UK data protection law, you have the right to:

• Access the data we hold about you
• Request correction or deletion
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at:

nat@gaiacoffee.co.uk

6. Third-Party Services

We may use third-party tools like Google Analytics or email marketing platforms. These providers are also bound by privacy obligations and do not use your data for their own purposes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.